Privacy Policy

Effective Date: 24 June 2026

Last Updated: 24 June 2026

1. Introduction

Tendonsantiherba ("we," "our," "us," or "Company") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://tendonsantiherba.world/ (the "Site").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.

2. What Information Do We Collect?

We collect information in two ways:

A. Information You Directly Provide

  • Contact forms: If you submit a contact form, we collect your name, email, and message.
  • Newsletter signup: Email address for subscription to updates.
  • Comments or feedback: Any messages or responses you send to us.

B. Information Collected Automatically

  • Cookies and tracking: We use Google Analytics (with Google Consent Mode v2) to understand site usage. Cookies store your consent preferences.
  • Log data: IP address, browser type, pages visited, time spent on pages.
  • Device information: Type of device, operating system, unique device identifiers.

3. Legal Basis for Processing (GDPR)

We process your personal data based on:

  • Consent: When you opt into emails or analytics tracking.
  • Legitimate interests: To improve site functionality and user experience.
  • Legal obligation: To comply with applicable laws.

4. How Do We Use Your Information?

  • Respond to inquiries and provide customer support
  • Send newsletter updates (if subscribed)
  • Analyse site usage via Google Analytics
  • Improve site design and functionality
  • Detect fraud or security issues
  • Comply with legal obligations

5. Do We Share Your Information?

We do not sell your personal data. We share information only with:

  • Google Analytics: For anonymised traffic analysis (covered by Data Processing Agreement)
  • Legal authorities: If required by law or court order
  • Service providers: Email hosting, site analytics (all bound by confidentiality agreements)

6. International Data Transfers

Our Site is hosted in New Zealand. If you access from the EU/EEA, your data may be transferred internationally. We rely on appropriate safeguards (Standard Contractual Clauses, adequacy decisions) as required by GDPR.

7. How Long Do We Keep Your Data?

  • Contact form data: Retained for 12 months after submission or response
  • Newsletter emails: Retained until you unsubscribe
  • Analytics cookies: Retained per Google Analytics standard (26 months)

8. Your Privacy Rights (GDPR & Data Protection Act 2020)

You have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate data
  • Erasure: Request deletion ("Right to be Forgotten")
  • Restrict processing: Limit how we use your data
  • Data portability: Receive your data in a structured, portable format
  • Withdraw consent: Opt-out of email or analytics anytime
  • Lodge a complaint: Contact your local data protection authority (NZ: Office of the Privacy Commissioner)

To exercise these rights, contact us at info@tendonsantiherba.world. We will respond within 30 days.

9. Cookies & Tracking Technologies

We use:

  • Essential cookies: Site functionality (required)
  • Analytics cookies: Google Analytics (requires your consent via cookie banner)
  • Marketing cookies: Google Ads personalisation (requires explicit consent)

Manage cookie preferences via our cookie banner or browser settings. Disabling cookies may limit site functionality.

10. Google Consent Mode v2

We use Google Consent Mode v2 to respect your consent choices for Google Analytics and Google Ads. Before you interact with the site, we assume you have not consented to non-essential cookies. You can change this via our cookie banner.

11. Third-Party Links

Our Site contains links to affiliate yoga apps (Down Dog, Yogaia, etc.). These third-party sites have their own privacy policies. We are not responsible for their practices. Review their policies before sharing data.

12. Children's Privacy

Our Site is not directed to children under 13. We do not knowingly collect data from children. If we become aware of such collection, we will delete it immediately. Parents concerned about data collection should contact us.

13. Security of Your Data

We implement technical and organisational safeguards (encryption, firewalls, access controls) to protect your personal data. However, no online transmission is 100% secure. Use strong passwords and keep your device secure.

14. Changes to This Privacy Policy

We may update this policy at any time. Changes take effect upon posting. Your continued use of the Site constitutes acceptance of the updated policy. We encourage you to review this page periodically.

15. Contact Us

If you have questions about this Privacy Policy, your data, or wish to exercise your privacy rights, contact:

Zenith Wellness Ltd
Level 8, 83 Symonds Street
Auckland 1010
New Zealand
info@tendonsantiherba.world

You also have the right to lodge a complaint with the New Zealand Privacy Commissioner: Office of the Privacy Commissioner, privacy.org.nz